lluminate 911 Excellence Awards Nominations

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Radiant Performance Award Nomination

Please complete the form below to submit a nomination for one of the Illuminate 911 Excellence Awards.

Note: Please submit only one nomination per form. If you wish to nominate multiple individuals, please complete a separate form for each nomination.

Consideration Process:

• Review of QA evaluation records and feedback from Replay Evaluators.
• Input from supervisors and peers, including specific examples of excellence.
• Assessment of the nominee’s overall impact on team performance and morale.

Nominee Information

Let’s recognize the people who show up every day with consistency, care, and excellence.

This award honors one 911 professional who has maintained exceptional QA performance throughout the year and consistently contributes to team success. It’s about celebrating the quiet dedication that drives quality service, shift after shift.

If someone on your team stands out for their reliability, sharp thinking, and positive attitude, we want to hear about them.

Radiant Performance Award – Consideration Criteria

This award honors one call taker or dispatcher annually for exceptional QA performance and consistent contributions to their team throughout the year.

Nominee Name(Required)

Nominee Role/Job Title(Required)

Nominee Agency Name(Required)

Agency State(Required)

Work Email(Required)

Eligibility & Consideration Criteria

Key Evaluation Criteria:

1. Consistently high QA scores throughout the year (e.g., maintaining an average of 95% or higher)

2. Minimal operational errors and strong adherence to protocols.

3. Professional and positive attitude in all interactions.

4. Willingness to take on additional responsibilities or support team members when needed.

5. Exceptional problem-solving and critical thinking demonstrated in day-to-day work.

Has the nominee maintained QA scores averaging 95% or higher over the course of the year?(Required)

Yes

Not sure

Has the nominee shown minimal operational errors and strong adherence to protocols?(Required)

Yes

Not sure

Does the nominee consistently show a positive, professional attitude?(Required)

Yes

Has the nominee voluntarily taken on extra responsibilities or assisted team members?(Required)

Yes

Has the nominee demonstrated exceptional problem-solving or critical thinking in day-to-day work?(Required)

Yes

Narrative Justification

Provide specific examples and details that demonstrate why this individual deserves the Radiant Performance Award.

Please describe the nominee’s QA performance over the past year(Required)

Provide one or more examples of how they’ve contributed to their team or center.(Required)

In what ways does this nominee stand out from others in similar roles?(Required)

Additional Supporting Information(Required)

Please provide specific examples and details for why this nominee deserves the award. You may include QA scores, feedback from peers, or examples of their contribution.

Nominee’s QA Scores or Evaluations (If applicable)

Max. file size: 10 MB.

Your Name(Required)

Your Role/Title(Required)

Work email(Required)

Phone(Required)

Name who else on the team and members of the 911 center nominate the operator

Supervisor/Peer Confirmation

Has the nominee’s supervisor or peer provided input for this nomination?(Required)

Yes

If yes, please provide their name and contact information.

Supervisor Contact Email

Voice Recording and Quality Assurance

Help Us Celebrate 911 Excellence

Do you know someone who has made a difference?

Radiant Performance Award Nomination

Radiant Performance Award Nomination

Nominee Information

Radiant Performance Award – Consideration Criteria

Eligibility & Consideration Criteria

Narrative Justification

Supervisor/Peer Confirmation

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